Conditions of Guarantee:

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    The purchase must have been made from us or an authorized dealer.
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    The Guarantee Card is not transferrable.
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    If the product is found to be defective during the specified guarantee period, the product should be returned to us at the customer’s risk and expense.
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    Our liability under the Guarantee shall be limited to the cost of repair and / or spare parts which are found to be defective though faulty material and / or workmanship.
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    The Guarantee will not cover defect and / or damage caused by loss or damage through abuse, misuse, power fluctuation, lightning or any other natural causes.
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    Any attempt to repair or test the purchased equipment by unauthorized persons will invalidate the Guarantee.
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    If on testing the returned product is found not defective a fee for testing the product will be levied.
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    Any claim made under the Guarantee should be made through the dealer from whom the product was purchased or directly to us.
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    The Guarantee Card which was given to you at the point of purchase must be produced whenever such a claim is made.
 

Important:

  • Priority requirement against the 12 month warranty on any Keyboard is that our Power Adapter is used. We do not recommend the use of any other power adapter.
  • The use of a power stabilizer on all electronic items is recommended.