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Conditions of Guarantee:

  1. The purchase must have been made from us or an authorized dealer.
  2. The Guarantee Card is not transferrable.
  3. If the product is found to be defective during the specified guarantee period, the product should be returned to us at the customer’s risk and expense.
  4. Our liability under the Guarantee shall be limited to the cost of repair and / or spare parts which are found to be defective though faulty material and / or workmanship.
  5. The Guarantee will not cover defect and / or damage caused by loss or damage through abuse, misuse, power fluctuation, lightning or any other natural causes.
  6. Any attempt to repair or test the purchased equipment by unauthorized persons will invalidate the Guarantee.
  7. If on testing the returned product is found not defective a fee for testing the product will be levied.
  8. Any claim made under the Guarantee should be made through the dealer from whom the product was purchased or directly to us.
  9. The Guarantee Card which was given to you at the point of purchase must be produced whenever such a claim is made.

Important:

  • Priority requirement against the 12 month warranty on any Keyboard is that our Power Adapter is used. We do not recommend the use of any other power adapter.
  • The use of a power stabilizer on all electronic items is recommended.